Shipping policy
Shipping Policy
At Bayou Bling, we take the utmost care in packaging your handcrafted jewelry and custom novelties to ensure they arrive safely and ready to sparkle.
1. Order Processing Time
• Standard Items: All orders are processed within 3–5 business days (excluding weekends and holidays).
• Custom Orders: Items such as custom rhinestone phone cases or personalized beaded jewelry may require additional time. Please allow 7–10 business days for these items to be handcrafted before they are shipped.
• You will receive a notification email with tracking information as soon as your order is on its way.
2. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following options:
|
Shipping Method |
Estimated Delivery Time |
Cost |
|
Standard Ground |
5-7 Business Days |
Flat Rate $10.80 - $22.95 |
|
Expedited |
2-3 Business Days |
$15.00- $35.00 |
|
Free Shipping |
5-7 Business Days |
Orders over $50 - $75
|
Delivery delays can occasionally occur due to carrier issues or inclement weather. We appreciate your patience!
3. Shipping Restrictions
• We currently ship to addresses within the United States and Canada.
• We do/do not ship to P.O. Boxes or APO/FPO addresses at this time.
• Please ensure your shipping address is correct at checkout. Bayou Bling is not responsible for orders delivered to an incorrectly provided address.
4. Lost, Missing, or Damaged Packages
• Damaged Items: If your item arrives damaged, please contact us immediately at [Your Email] with photos of the packaging and the damaged item. We will work with you to provide a replacement or a repair.
• Missing Packages: If your tracking says "Delivered" but you haven't received your package, please check with neighbors or your local post office first. Bayou Bling is not responsible for packages stolen after a confirmed delivery.
5. Local Pickup (Optional)
• If you are local to the [Your City/Area] area, we offer Free Local Pickup.
• Select "Local Pickup" at checkout, and we will email you with instructions and a pickup window once your order is ready.
A Note on Our Packaging
To protect your "Bling" during transit:
• Jewelry is secured in protective pouches or boxes.
• Anti-tarnish strips are included with all metal-based jewelry.
• Outer packaging is kept discreet to ensure the security of your delivery.